![]() If you continue to have these problems, please give our customer service team a call at 88 and they can do some trouble shooting with you or provide additional details to the pairing process As far as the pairing, please make sure that you are outside, since inside pairing can affect the connection. Thank you for the great feedback and we are always looking for ways to improve the application. Overall I would recommend the app and the hardware, they are solid, however I feel refinements could be made and this system would be fantastic. There is still an indeterminate delay when pairing collars, it can last from a few seconds to fifteen or more minutes for the collars to come “online” this is interesting and I’d bet if you had 20 collars it could get time consuming and frustrating.Ī collar tone when geo fence is breached would be a most outstanding option. ![]() Also the latest update moved the map button on the ecollar screen, that’s one of my pet peeves, just when you have the controls under your thumbs, someone changes the app. Some features such as the pairing command could be easier to access. The app itself could use work, the screen blanks out and goes black occasionally. Orders with shipping addresses that do not match credit card records may be contacted or canceled at our discretion.This app and the hardware are very helpful with my dogs.
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